We value your safety and trust. This policy describes how we handle
your information across the Case Manager and SGI Discord Bot.
Effective Date: January 20, 2026
Information We Collect
Information you provide
Account identifiers and role info provided during authentication.
Case metadata, notes, and files uploaded to the Case Manager.
Support requests and direct feedback.
Automatically collected
Log data (IP address, device details, timestamps).
Discord server/channel IDs for core bot functionality.
Usage analytics to improve service reliability.
How We Use Data
Operating and maintaining the Case Manager and Discord bot.
Authentication and enforcing user permissions.
Preventing abuse, fraud, or security threats.
Improving product UX and service announcements.
Sharing & Retention
We do not sell personal data. We share only with essential hosting providers or for legal obligations. Data is retained only as long as necessary to provide Services or meet legal requirements.
Children's Privacy
Services are not directed to children under 13. We do not knowingly collect data from children.
If you believe a child has provided data, please contact us immediately.
SGI Group